Terms & privacy
How we operate this website, and how we handle the information you share with us.
Terms of use
Use of this website
This website is operated by Telematica. By accessing and using the site, you agree to these terms of use. The content provided is for general information about our products and services and may change without notice.
Products & offers
Descriptions of plans, devices, and solutions on this website are indicative. Final features, pricing, and availability are confirmed in a personalised offer or agreement between you and Telematica.
Intellectual property
All content on this website—including text, images, logos, and design—is the property of Telematica or its licensors and may not be reproduced or used commercially without written permission.
Liability
While we aim to keep the information on this site accurate and up to date, Telematica accepts no liability for decisions made based on website content alone. Nothing on this site constitutes legal or professional advice.
Contact
Questions about these terms can be sent to sales@telematicagps.com or raised by phone at (709) 967-0129 during MON–FRI 10:30AM–04:30PM (CST).
Privacy policy
Telematica respects the privacy of its users and is fully committed to protecting their personal data. This Privacy Policy explains how Telematica (“Telematica”, “we”, “us”, “our”) processes information about individuals, including personal data, in relation to the use of the telematicagps.com website and the fleet management solution (“Service”). Here you will find detailed information about what type of information we collect and why, what we do with it, and what are your rights.
The controller of your personal data is the Telematica group entity to which your personal data has been submitted on the basis of a contractual or pre-contractual relationship, or whose Services you use or intend to use. You can see our contacts in the Contact information section.
1. Information we process
Telematica collects, generates and receives information in a variety of ways when you use the Service, place an order or visit our website. Some of this information constitutes personal data.
When you set up an account with Telematica or place an order, you provide us with the following information, containing your personal data:
Some information may be processed while you use our Service. Depending on the scope and configuration of Telematica Service, this information may also contain your personal data:
Upon configuring your Telematica account settings, you may provide us some information that may contain personal data:
You can choose to integrate third-party services in relation to certain aspects of Telematica Service. A third-party service is a software that integrates with the Service and you can enable or disable such integration for your Telematica account. Once enabled, the relevant third-party service provider may share or receive certain information (including importing or exporting). You should check the privacy settings of these third-party services to understand what data may be disclosed to us.
Upon visiting our website, we may collect and process the following information that may contain your personal data:
2. Purposes of processing
Telematica will process your personal data to deliver the products, provide the Service, improve it, solve any Service-related issues you may have, and ensure that you receive the best customer experience possible.
to register you for the use of the Service, verify your identity and create your Telematica account;
to deliver the products, send invoices and process payments;
to personalize your use of the Service when you set up your account settings;
to analyze your preference or use of the Service;
to communicate with you to inform you about Telematica Service and provide you any Service related support, answer your questions and process your requests;
to improve Service or to develop new features within the Service;
to analyze and measure how our Service is used. For example, we analyze data about your usage of the Service to optimize product design, to generate reports and create statistics;
to deliver personalized ads, promotions and offers to you;
to protect legal interests of Telematica, its users and other third parties and for legal reasons such as, e.g. enforcing our Terms & Conditions, agreements or policies, complying with any applicable law and assisting law enforcement authorities.
3. Legal grounds for processing
Telematica only collects and processes your personal data where we have lawful basis. Legal grounds for the processing of your personal data vary depending on the specific group of data and the purposes for processing it. Note that we may be processing the same personal data for several purposes simultaneously and, respectively, on more than one legal ground.
4. Retention period
Telematica will process your personal data for as long as any of the above-mentioned legal basis for data processing exist. At the end of this period, Telematica will delete your data.
5. Sharing your personal data with third parties
To provide the Service and deliver the products, we work with third parties with whom we may share personal data. The categories of third-party recipients (controllers or processors) of personal data include delivery, insurance, hosting and server co-location service providers, communication and content delivery networks, data and cyber security service providers, billing and payment processing service providers, fraud detection and prevention service providers, web analytics, email distribution and monitoring service providers, session recording service, advertising and marketing service providers, IT, legal and financial advisors, among others (“Third-Party Service Providers”).
Third-Party Service Providers only receive the minimum amount of personal data as necessary for them to provide us the requested service. Telematica shares personal data only with such Third-Party Service Providers that have undertaken to comply with obligations set out in this Privacy Policy and applicable data protection laws.
In certain situations, we might have a legal obligation to share your information with third parties, if it is required by law or when information is requested by public authorities.
Personal data processed by Telematica may be transferred to Third-Party Service Providers that are located outside of European Union. In such cases Telematica will only share personal data with such recipients that have undertaken to comply with the necessary data protection requirements and that are able to ensure an adequate level of protection or have provided adequate guarantees.
6. Your rights
You have the right to request access to your personal data and to correct, amend, delete, transfer, or limit the use of your personal data by logging into your Telematica account or by reaching us using the contact information provided below. Before providing information, we may be required to verify your identity, thus we may require additional information.
If you believe that we have processed your personal data unlawfully, you have the right to submit a complaint to the contact information provided below, or to the respective data protection supervisory authority.
Provision of personal data is a requirement necessary to receive the Service and to enter into a contract with Telematica.
7. Privacy policy changes
Telematica may occasionally amend this Privacy Policy, for example, in cases when we introduce new services or new features. The amendments to this Privacy Policy enter into force and are applied from the moment they have been uploaded to this page.
Therefore, we encourage you to check this page from time to time. By continuing to use our Services or otherwise providing personal data to us, after the amendments to this policy have been implemented, you agree to the updated terms of Privacy Policy.
8. Contact information
If you have any questions about your personal data or this Privacy Policy, or if you would like to file a complaint about how we process your personal data, please contact us by using the contact details below:
Telematica Fleet Management Ltd 327 Rosewood Blvd Saskatoon, Sk S7V 0G8
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